Fire or smoke damage? We're here to help you rebuild — 24/7
A fire in your home or business is overwhelming. ServiceMaster by First Response provides compassionate, expert fire and smoke damage restoration — from cleanup to full recovery, we're with you every step.
- 24/7 board-up and emergency response
- Free, no-obligation damage assessment
- Soot, smoke odor & contents restoration
- We bill your insurance directly
24/7 Response • Direct Insurance Billing • Since 2018 • West Sacramento, CA
Request emergency help — free assessment
Send your details and a caring specialist calls you back, usually within 15 minutes.
You're not alone
We understand this is hard. Let us carry some of it.
A fire disrupts everything at once — your home, your routine, and often things that can't be replaced. In the days that follow, decisions come fast and nothing feels familiar.
Our job is to make the recovery as smooth and human as possible: clear explanations, steady communication, and careful hands on everything we touch. When you're ready, we can be on site quickly — day or night.
What you can expect from us
- A real person on the phone, any hour — no call center scripts
- Plain-language explanations before any work begins
- Respectful handling of belongings, keepsakes, and personal spaces
- Regular updates so you always know what happens next
How it works
A steady, four-step path back to normal
You'll know what's happening, why, and what comes next at every stage.
Call or submit a request
Reach a real person any hour of the day or night. We respond immediately, 24/7.
On-site assessment & safety check
We evaluate structural safety, smoke travel, and salvageable contents — and explain everything plainly.
Soot cleanup & odor removal
Smoke residue, soot, and lingering odor are removed with professional cleaning and deodorization.
Restoration & contents recovery
Repairs, rebuild, and careful recovery of belongings — fully documented for your insurer.
What we handle
Services covered under fire & smoke damage
Fire damage cleanup
Debris removal and full cleaning of affected areas.
Smoke & soot removal
Surface-by-surface removal of soot and smoke residue.
Odor removal & deodorization
Neutralizes smoke odor at the source, not with masking scents.
Structural repair & rebuild
From drywall and framing to finish carpentry and paint.
Contents cleaning & pack-out
Careful handling, cleaning, and storage of your belongings.
Board-up & roof tarping
Securing your property against weather and intrusion.
Insurance documentation
Photos, scope, and reporting your adjuster needs.
Why families choose us
Why choose ServiceMaster by First Response
Compassionate rapid response
We answer 24/7 and treat your home and family with care from the first call.
Certified fire specialists
IICRC-trained technicians using proven soot, smoke, and odor protocols.
Direct insurance billing
We bill your carrier directly and handle the paperwork on your behalf.
Locally owned since 2018
A West Sacramento team that shows up — for homeowners and property managers alike.
Whether you're a family displaced from your home or a property manager caring for residents, we know this is a difficult time — and we treat every property, and every person in it, accordingly.
Insurance & claims
We handle the claim so you can focus on your family
We work directly with your insurance company — photo documentation, detailed scope of work, adjuster communication, and direct billing where your policy allows. You don't need to become an expert in claims paperwork this week.
Ask About Insurance Billing- Detailed photo and moisture/soot documentation from day one
- Line-item scope written in the format adjusters expect
- Direct communication with your carrier and adjuster
- Direct billing to your insurance where your policy allows
Real recoveries
Before & after
Before
After
Proudly serving West Sacramento & surrounding communities
Locally based on Enterprise Blvd — board-up and cleanup crews reach most of the greater Sacramento area fast. Typical 24/7 arrival windows below.
24/7 dispatch
Live crews on standby
Home & commercial
Any property type
Locally based
West Sacramento, CA
Not on the list? Call — we cover the greater Sacramento area.
Neighbors we've helped
What families tell us afterward
"After our kitchen fire we were completely lost. They walked us through every step, kept us updated, and treated our home like it was theirs. The smoke smell is completely gone."
"They packed out and cleaned belongings we thought were ruined — including my mother's photo albums. Genuinely kind people during the hardest month of our lives."
"As a property manager I've used a lot of restoration companies. This team communicated with my owner, my tenants, and the insurance adjuster without me chasing anyone."
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Fire & smoke damage FAQ
You don't have to face this alone — we're ready to help, 24/7
Call now and speak with someone who can be on site quickly, or send your details and we'll reach out right away.
916-617-2603- Free, no-obligation damage assessment
- Emergency board-up and secure-the-property service
- Direct insurance billing and full claim documentation
Request emergency help
Takes 30 seconds. No obligation, no pressure.